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  • Jason "Junior" Basconis - Mystery Shopper #3 & #4 - 3rd Quarter 2018 Winner

Jason

Jason "Junior" Basconis

Mystery Shopper # 3 and # 4Winner

What the Mystery Shopper said:

"I returned to the lagoon and Beach Boy Junior recognizes that I would like my rented chair back without prompting. He is very kind and asks me if I would like it in the same spot. I try to be indifferent and difficult and ask him to put it wherever he likes, he continues to make me feel like my opinion is valued even though I have given him the opportunity to do as little as possible.

Junior nice, tried to upsell an umbrella, polite with aloha, waved me the shaka.."

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Ambassadors of Aloha Staff Program - 2018 2nd Quarter Results/Awards

We value the opinion of the service that customers received from our Ambassadors of Aloha (AOA). Our team member's AOA's primary goat is to provide our Village guests with Waikiki Beach Activities' trademark, Extreme Aloha Service®. View the winners and their Extreme Aloha Service

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