Waikiki Beach Activities Testimonials

Waikiki Beach Activities is Hilton Hawaiian Village Hotel's Beach service, providing beach activity rental equipment, packages and coordination Waikiki beach premier beach service

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Waikiki Beach Activities Testimonials
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We think we do a great job but don't take our word for it. Many of our customers are glad to share their experience with us. Below are very comments/testimonials from our clients to help show we offer some of the Waikiki beach services.

WAIKIKI BEACH ACTIVITIES TESTIMONIALS

Jake Chung - Ambassadors of Aloha 3rd Quarter 2018 Winner
Jake Chung

The Ambassadors of Aloha Champ

What the Guests said:

"Jake was absolutely amazing! I purchased glasses and asked if I could return for the glasses holder & receipt. Jake set them aside, however I was not able to return before 5pm to pick-up. I returned the next day and not only did he still have my items, he remembered me by name! Excellent customer service, and very welcoming / helpful!"
Caesar Lani - Ambassadors of Aloha 3rd Quarter 2018 Winner
Caesar Lani

The Ambassadors of Aloha Champ

What the Guests said:

"Caesar always greeted us with a smile. He was so encouraging to our 5 & 8-year old's! Our 5-year-old was timid in the water and on the slides at first but with a little cheer from Caesar she was all in! We have a little fish now! Thank you for the amazing Aloha Service!" "Caesar made our trip!" "Great Service."

"Caesar always greeted us with a smile. He was so encouraging to our 5 & 8-year old's! Our 5-year-old was timid in the water and on the slides at first but with a little cheer from Caesar she was all in! We have a little fish now! Thank you for the amazing Aloha Service!" "Caesar made our trip!" "Great Service."
Mackenzie Midgal - Mystery Shopper #2 - 3rd Quarter 2018 Winner
Caesar Lani

Mystery Shopper # 1Winner

What the Mystery Shopper said:

"Mackenzie's uniform was professional and neat in appearance with name tag visible. Was greeted right away. She seemed very tentative of her surroundings. Friendly of other customers and children. Upon approach she was smiling and welcoming.I proceeded to ask her questions of what she recommended to do in the village.She quickly started informing of the area and presented a map.She pointed out attractions and asked what I might be looking for.She was polite and professional and gave a friendly goodbye.Her appearance was neat, and her name badge was well presented."
Jake Chung - Mystery Shopper #2 - 3rd Quarter 2018 Winner
Jake Chung

Mystery Shopper # 2Winner

What the Mystery Shopper said:

"Jake was absolutely amazing! I purchased glasses and asked if I could return for the glasses holder & receipt. Jake set them aside, however I was not able to return before 5pm to pick-up. I returned the next day and not only did he still have my items, he remembered me by name! Excellent customer service, and very welcoming / helpful!"
Jason "Junior" Basconis - Mystery Shopper #3 & #4 - 3rd Quarter 2018 Winner
Jason "Junior" Basconis

Mystery Shopper # 3 and # 4Winner

What the Mystery Shopper said:

"I returned to the lagoon and Beach Boy Junior recognizes that I would like my rented chair back without prompting. He is very kind and asks me if I would like it in the same spot. I try to be indifferent and difficult and ask him to put it wherever he likes, he continues to make me feel like my opinion is valued even though I have given him the opportunity to do as little as possible.

Junior nice, tried to upsell an umbrella, polite with aloha, waved me the shaka.."
Price Fisher
Product/Service: Sunset Boat Cruise
Great Waikiki Boat Cruise Experience!
Date: 8/8/18
The new boat is beautiful and clean and the crew was fantastic! The intimate setting allowed the crew to really make a memorable experience for everyone. Being based at Hilton Hawaiian Village was a big advantage to having even more fun before and after the cruise. One of the highlights of my trip to Hawaii! Looking forward to coming back.
Gretchen Redding
Cruise: Fireworks Cruise at Hilton
I took my daughter to Hawaii for a break in between semesters at law school. We took the fireworks sunset cruise on January 6. My daughter and I enjoyed every minute of our sunset fireworks cruise with Captain Matt and crew. Captain Matt's patience with a little boy went above and beyond his duties.

We had a great experience and highly recommend it to anyone!
Andy Trejo
Product/Service: Beach Activities Services
I have spent numerous "vacations" with WBA. i find that there motto says it all. for example...SAFETY...bege mahoe at the super pool was attentive, professional, and quite the water man. SERVICE; kaai bruhn always goes out of his way to make me feel like one of "da boys" and is very accomodating. SALES: ryan roth is educational, informative, and is the epitome of the local spirit. always able to provide me with just the right "touch". mahalo to WBA and their past, present, and future endeavers, for your company is a class act.

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