Mackenzie Midgal - Mystery Shopper #2
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Caesar Lani
Mystery Shopper # 1Winner
What the Mystery Shopper said:
"Mackenzie's uniform was professional and neat in appearance with name tag visible. Was greeted right away. She seemed very tentative of her surroundings. Friendly of other customers and children. Upon approach she was smiling and welcoming.I proceeded to ask her questions of what she recommended to do in the village.She quickly started informing of the area and presented a map.She pointed out attractions and asked what I might be looking for.She was polite and professional and gave a friendly goodbye.Her appearance was neat, and her name badge was well presented."
- AMBASSADORS OF ALOHA RELATED LINKS

We value the opinion of the service that customers received from our Ambassadors of Aloha (AOA). Our team member's AOA's primary goat is to provide our Village guests with Waikiki Beach Activities' trademark, Extreme Aloha Service®. View the winners and their Extreme Aloha Service

Learn what the "Ambassadors of Aloha" is all about.

We value the opinion of the service that customers received from our Ambassadors of Aloha (AOA). Our team member's AOA's primary goat is to provide our Village guests with Waikiki Beach Activities' trademark, Extreme Aloha Service®. View the winners and their Extreme Aloha Service

Waikiki Beach Activities (WBA) is committed to Duke Kahanamoku's Creed of Aloha in our service to customers. Consider using Waikiki Beach Activities services at Hilton Hawaiian Village Beach Resort & Spa to experience the Aloha spirit.

Read article from our Chairman of the Board, Bob Hamptom, on Ambassadors of Aloha.
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